Loona Loyalty – attract customers and manage your retention rate

Build an effective loyalty program with digital cards in Apple Wallet and Google Pay

Most restaurants, stores, and beauty salons cannot influence customer traffic and therefore do not manage their business

They also have a number of other problems:

High cost of customer acquisition

Low retention rate

Low business profitability

With Loona you can:

Reduce customer acquisition costs

Increase LTV by making customers loyal

Increase shopping frequency, average check and profit of your business

What you get:

Ability to issue digital cards
Unlimited PUSH notifications
Loyalty management system

You will begin to control client traffic and grow steadily

Performance averages

+87%

LTV growth

+20%

in revenue

+48%

repeat purchases

+17%

average check growth

5 types of digital cards

Cashback cards

It will show the clients their balance and allow them to redeem points when paying for services
Discount cards

Each level of the loyalty program corresponds to a certain discount, which increases as the amount of accumulation grows
Gift cards

A ready-made system for online purchase of a certificate by a client, for himself or a friend, for any amount
Stamp cards

It works like “Purchase 10 goods / procedures and get 11th as a gift!”
Digital coupons

Attract customers by offering a bonus for their first visit and lead them to purchase automatically

Customer experience

the card is stored in the client's phone
transparent loyalty program
iOS and Android supported

Loona CRM features

In-depth analytics
- Sales funnel
- Customer analysis
- Traffic Source Analysis
- ROMI Calculator
Marketing Automation
- Automation Script Builder
- Auto segmentation of the target audience
- Rules for changing card designs
- Configuration of PUSH notifications
Card Design Builder
- Apple Wallet card design
- Google Pay card design
- Substitution of variables on the card
- Design of the information side of a card
Card issuance form builder
- Design of the online questionnaire
- Your company logo and description
- Creation of customized fields for the questionnaire
- Selection of required fields

300+

marketing and development projects implemented

150+

active business clients

1 000 000+

wallet cards are created on the Loona platform

Use cases

Pincet
beauty salon

Repeat purchases increased by 73,2%

Before:

Average check 19$
low customer retention rate
Lack of sales analytics

After

Average check 24$ (growth by 26%)
Repeat purchases increased by 73,2%
Personal account with sales analytics is set up
400 cards were installed

AM’BEAUTY
retail

The average check was increased by 20%

Before:

Average check 31,25$
Absence of systemized customers’ base
Lack of communication with clients

After

Average check 37,5$ (growth by 20%)
8000 cards were installed
Systemized customers’ base
Communication with clients through push-notifications

GANZEL
retail

43% of clients have made repeat purchases!

Before

Average check 72,6$
Lack of communication with clients
Low percentage of repeat purchases

After

Average check 90% (growth by 24,2%)
Promotions and offers are received by customers through digital wallets
43% of clients have made repeat purchase
1074 cards were installed

PAPA Barvillage
bar

Revenue was increased by 15 000$

Before:

Average check 26,3$
Lack of a sales analytics system
Lack of customer retention mechanics

After:

Average check 45$ (growth by 70,9%)
Revenue is increased by 15 000$ (or by 20%)
Implemented cashback loyalty system and analytics

Tariffs

Light

990 $ per year

Minimum package to increase the customer base and learn about the features of the system

Standart

best-selling

2990 $ per year

Maximum functionality tariff for businesses, but limited card storage

Business

7990 $ per year

Maximum functionality tariff for businesses and unlimited card storage

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